Implementation & managed service
We configure Zoho SalesIQ around how visitors actually move through your site, connect it to the CRM your sales team already runs on, and keep it running afterward. You get a live chat tool your team uses, not one they ignore.
See who is on your site right now, where they came from, and how likely they are to convert, before you ever say hello.
A bot handles the first message and hands off to the right person the moment a visitor needs a human.
Conversations, lead status and next-best-actions sit on the same record your sales team already works from.
Chat-to-lead and chat-to-deal rates tracked automatically, so you know which conversations are worth having.
Short loops, no narration — the interactions that decide whether a team adopts a live chat tool or abandons it.
A bot qualifies the visitor, then transfers the conversation to the right team member with full context.
The visitor's CRM record appears next to the conversation, with a next-best-action ready to go.
Every active conversation in one queue, with visitor details and one-click actions back to the CRM.
Lead score, page history and AI insights on a visitor before an agent ever says hello.
One week. We map your site's visitor journeys, current chat coverage and the CRM fields a conversation needs to update.
Departments, bots, canned responses, routing rules and the widget itself built to match your site — not a default template with your logo on it.
Existing chat transcripts, canned responses and operator setups carried over from your current live chat tool, with nothing lost in the switch.
Role-based sessions for operators, team leads and admins, recorded and handed over with written runbooks.
Ongoing administration, reporting and iteration. Your team runs the chat; we keep it working.
Scope is set after discovery. We quote the work, not a seat count.
A defined build with a start and an end. Discovery, configuration, migration, training and handover.
Best for teams moving onto Zoho SalesIQ for the first time.
Schedule a Demo →Implementation plus ongoing administration, reporting and change requests handled by our team.
Best for teams without an internal live chat admin.
Schedule a Demo →An audit of an existing Zoho SalesIQ, then a prioritized plan to fix what is broken and retire what is unused.
Best for teams already on Zoho that are not getting value from it.
Schedule a Demo →We connect it to the rest of the stack you already run, so the customer record stays single across sales, finance, support and marketing.
SalesIQ
CRM
Campaigns
Desk
Books
Analytics
Marketing Automation
People
Creator
Billing
Contracts
Zia
The full operating system — sales, finance, HR and support around every conversation.
Explore moreA live chat that escalates straight into a support ticket when it needs to.
Explore moreSend the form and we will come back with a scoped first phase, or book directly and skip the back and forth.
Most builds run two to four weeks from discovery to go-live — SalesIQ configures faster than a full CRM or help desk build, since there is one widget and a smaller rule set to set up.
Yes. We have moved teams off Intercom, Drift, Tawk.to and Facebook Messenger-only setups. Canned responses and department structures are rebuilt before anyone goes live.
Yes, licenses are purchased from Zoho. As an authorized partner we can advise on the right edition and bundle, and in many cases secure partner pricing.
You can take the system in-house with the runbooks we hand over, or keep us on a managed engagement for administration, reporting and ongoing changes.
That is usually the point. Live chat is rarely run alone — we connect it to the CRM and help desk you already run so every conversation becomes a record instead of a missed opportunity.
Book a call and we will scope the first phase on that call.
Corporate Communications. Emotional Storytelling. AI. Operating Systems.
