Content calendar
Every post, campaign and launch on one shared calendar, planned weeks ahead.
When social runs on whoever has time, posts go quiet for weeks, messages wait for days and nobody knows what the audience actually thinks. Social management done right keeps your brand present on a plan, puts every conversation in front of the right person, and turns what people say into decisions.
Posts go out when someone remembers.
A shared content calendar keeps every channel active and on plan.
Content goes live without a second look.
Approval steps check every post before it is published.
Comments and messages go unanswered for days.
One inbox brings every mention and message to the right person.
Nobody knows what people say about the brand.
Listening tracks your brand, your topics and your competitors.
Influencers are picked by follower count and hope.
Creators are vetted for audience fit, briefed and measured.
Reports count likes, not results.
Dashboards tie social to leads, sales and sentiment.
Every post, campaign and launch on one shared calendar, planned weeks ahead.
Review steps before anything goes live, then scheduled publishing to every network.
Comments, mentions and direct messages from every account, assigned and answered.
Your brand, products, keywords and hashtags tracked as people talk about them.
Who your audience is, when they are active and how they feel about you.
What competitors post, how their audience responds and where you can stand out.
Creators found, vetted for audience fit, briefed and measured on real results.
Reports by network, campaign and creator, tied to leads and revenue in the CRM.
The same social system serves each team differently. Choose a team to see what it gets.
The social workspace follows each idea from the first signal to the final report, and each stage feeds the next plan.
Mentions, keywords, competitors and audience behavior are tracked first.
Themes, campaigns and creators go on the calendar with clear goals.
Content is made for each platform and approved before it is scheduled.
Posts go out on time, on every network, at the hours your audience is active.
Comments and messages are answered, and leads and issues go to the right team.
Results are read against the plan, and the next calendar is built from them.
Most social tools end up as a scheduler nobody looks at twice. We start from your audience and your goals, set up the workflows your people will actually use, and keep improving with you after launch.
to a working social workspace
and account in one place
performance and listening reviews
We review your channels, audience, content, competitors and who does what on social today.
Calendar, approval flows, roles, listening topics, influencer criteria and reports designed around your goals.
Your social accounts, CRM, help desk and analytics linked, so leads and issues land in the right place.
The first calendar goes live, with the inbox and listening running from day one.
Every manager, creator and responder learns the workspace on real posts, with playbooks for tone and escalation.
Monthly reviews of performance, sentiment and creators, and the next round of changes.
Zoho Social is a powerful tool for running social at scale: a shared calendar, approvals, publishing, a social inbox, monitoring and reports. Connected to Zoho CRM, social conversations become leads and customers you can follow, and Zoho Marketing Automation and Zoho Analytics put social next to every other channel.
Zia and our AI agents work inside your social workspace every day. They listen, sort, draft and summarize, so your team spends its time on the conversations and creators that matter. Every post, reply and decision is reviewed by a person, and every AI action is logged.
Listens across networks and flags mentions that need attention.
Decides what to answer, and how.
Drafts captions for each platform and suggests when to post.
Edits, approves and keeps the brand voice.
Reads the tone of comments, reviews and messages.
Steps in personally when a customer is upset.
Shortlists creators whose audience fits your brand.
Vets, briefs and signs the creators.
Summarizes what audiences and competitors are talking about.
Decides what the brand says next.
Your social workspace and CRM, plus marketing, support, finance, HR, projects and analytics on one connected suite with one login and one set of data. We plan, implement and support it for you.
Usually yes. Even a light schedule needs a plan, a second pair of eyes before posting, and someone watching the replies. We start with a simple calendar, one inbox and basic listening, and add more as your presence grows.
Zoho Social is our core platform because it connects to Zoho CRM, Zoho Desk, Zoho Marketing Automation and Zoho Analytics. We also work with other social and listening tools, and our Technology Assessment will say so if one fits you better.
The networks your audience actually uses, such as Facebook, Instagram, LinkedIn, X, YouTube and TikTok. We confirm which accounts and features your plan supports during the review, before anything is set up.
We find creators whose audience matches yours, vet their content and engagement, and brief them with clear goals and brand guidelines. Each creator gets tracking links or codes, and results are measured in your reports and CRM, not by follower count.
Yes. Sales interest can go straight into Zoho CRM as a lead, and complaints or service questions can become tickets in Zoho Desk, so every conversation has an owner and a next step.
AI suggests posting times, drafts captions, reads sentiment, flags conversations that need attention and summarizes what audiences and competitors are saying. People review and approve what goes out, and every AI action is logged.
A focused workspace with your main accounts, a calendar and an inbox can be running in a few weeks. Listening, influencer programs, CRM and help desk connections and custom reports take longer, and you get a timeline after the review.
Show us how you plan, post and listen on social today. We will show you what a connected social operation would change.