Leaderboards
Live rankings by person, team or office, on screens, phones and the CRM home page.
Most performance tracking feels like being watched. Numbers arrive late, in a spreadsheet, and only when something has gone wrong. Done right, it feels more like a game: everyone knows the goal, sees their progress every day, celebrates the wins together, and gets help early when they fall behind.
Performance is reviewed once a year, from memory.
Progress is visible every day, for every person.
Top performers go unnoticed until they leave.
Wins earn badges, shout-outs and a place on the leaderboard.
Activity lives in spreadsheets nobody keeps up to date.
Calls, meetings, sales and tickets are counted from the systems people already use.
Goals are set in January and forgotten by March.
Goals, streaks and challenges keep the target in front of everyone.
Managers find out someone is struggling when it is too late.
AI flags who may need help, so a manager can step in early.
Leadership compares teams by gut feeling.
Reports show each person, department and company side by side.
Live rankings by person, team or office, on screens, phones and the CRM home page.
Daily, weekly and monthly goals for each person and team, with progress everyone can see.
Reward consistency, milestones and good habits, not only the biggest deal of the month.
Short contests between people, teams or offices, with clear rules and a finish line.
Calls, sales, meetings, miles driven, leads, tickets, tasks, or any activity your systems record.
Granular reports for every individual, rolled up by department and by company.
Shout-outs, winner announcements and rewards that make good work feel noticed.
AI spots trends, explains changes and suggests who needs help. People decide what to do.
We design the rules of the game with you: what earns points, which habits get a badge, how long a challenge runs and what the winners get. The scores come straight from your systems, so nobody has to report them by hand.
Every team measures something different. Choose a team to see what we track, how we make it fun, and where AI helps.
Performance monitoring runs in a loop. Each round sets the next one up with better goals, fairer rules and more people winning.
Goals are agreed for each person and team, and everyone knows the rules.
Activity is counted from your systems as it happens, with no manual reporting.
Leaderboards, streaks and challenges keep the goal in sight every day.
AI flags who may need help, and a manager steps in with support.
Winners are celebrated, badges are earned and good habits are noticed.
Results are reviewed, goals are adjusted and the next round begins.
Gamification fails when the rules feel unfair or the numbers feel like surveillance. We design the game with your teams, count only what matters, connect the data so nobody reports by hand, and keep tuning the rules after launch.
to your first leaderboard
with goals that fit the work
reviews of goals and rules
We learn what each team does, what success looks like and which numbers people already trust.
Goals, points, badges, challenges and rewards designed with your managers and tested for fairness.
CRM, help desk, HR, mobile and other data sources connected so every score is counted automatically.
Leaderboards and the first challenge go live, with a kickoff that explains the rules to everyone.
Managers learn to read the scoreboard, run one-to-ones from it and use the AI suggestions well.
Monthly reviews of goals, rules and results, and fresh challenges to keep the game interesting.
Zoho CRM’s gamification and goals turn sales and activity into contests and leaderboards. Zoho Analytics brings CRM, help desk, HR and other data into one scoreboard for each person, department and company. Zoho People links performance to the employee record, and Zia adds the insight.
Zia and our AI agents watch the numbers so your managers don’t have to. They spot trends, predict who may need help, suggest coaching and explain in plain language why a score moved. Decisions about people stay with people. Every reply, decision and change is reviewed by a person, and every AI action is logged.
Spots trends across people, departments and companies.
Decides which trends matter and what to do about them.
Predicts who may miss a goal before the month ends.
Has the conversation and offers real support.
Suggests coaching ideas from what top performers do.
Coaches in person and adapts the advice to the individual.
Explains in plain language why a number changed.
Checks the story and decides the next move.
Proposes goals and challenge ideas from past results.
Sets the goals, the rules and the rewards.
Your CRM, help desk, HR and analytics, plus marketing, finance and projects on one connected suite with one login and one set of data. Every team’s performance in one place. We plan, implement and support it for you.
Dashboards & Analytics shows how the business is doing. Advanced Analytics goes deeper into forecasting and modeling. Performance Monitoring is about people: goals, scores, streaks, challenges and recognition that each person sees and acts on every day. They share the same data and work well together.
Not when it is done well. We design the game with your teams, publish the rules, let people see their own numbers first, and put the focus on progress and recognition rather than surveillance. You decide what is shared on public leaderboards and what stays between a person and their manager.
Calls, sales, meetings, miles driven, leads, tickets, tasks and almost anything else your systems record. If an activity is captured in your CRM, help desk, HR system or a connected app, it can be counted, scored and reported for each person.
Yes. Reports roll up from each person to each department and each company, so a group with several businesses can see them side by side, and run challenges between them.
Zoho CRM’s gamification and goals for sales and activity, Zoho Analytics for reporting across teams, Zoho People for the employee side and Zoho Desk for service teams. We also work with other tools your teams use, and our Technology Assessment will say what fits best.
AI spots trends, predicts who may need help, suggests coaching and explains why numbers changed. It never makes decisions about people. Managers and leaders review every suggestion, and every AI action is logged.
A first leaderboard and challenge for one team can be live in a few weeks. Adding more teams, more data sources and company-wide reporting takes longer, and you get a timeline after discovery.
Show us what your teams do every day. We will show you how to turn it into goals, scores and recognition they actually care about.